Eurostars Hacienda Vista Real - Playa del Carmen

Xaman Ha Retorno III Lote 12-13 Pakal Fracc. Playacar, Playa del Carmen, Mexico, 77710  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Eurostars Hacienda Vista Real - Playa del Carmen

Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site parking

Luggage storage
24-hour

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Cafe

Snack bar

Picnic area/ Tables

Lobby bar

Shuttle

Shuttle service

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Overview

Eurostars Hacienda Vista Real Hoteloffers a privileged location in a downtown area of Playa del Carmen. This elegant hotel was opened in 2000 and renovated in 2006.

Eurostars Hacienda Vista Real Hotel is also located within a 15-minute walk of Playa del Carmen Maritime Terminal. The venue is set 20 minutes' walk from Playa del Carmen center.

Shoppers will appreciate shops and boutiques at a short distance from the hotel.

Guests can reach Eurostars Hacienda Vista Real Hotel from Cancun International airport within 60 minutes' drive.

Rooms

Eurostars Hacienda Vista Real Hotel offers 77 guestrooms appointed with climate control, TV, a balcony, a writing desk and hi-fi with all the sights of Playa del Carmen within easy access. Some of the luxurious rooms feature the garden view. Guests can make use of a make-up mirror, bathrobes and bath sheets.

Eat & Drink

A breakfast is served in the bar. The restaurant menu features Mexican dishes. Guests can try refreshing drinks in the poolside bar.

All visitors are offered a full breakfast for a fee. 

Services

The hotel also offers bicycles and cars for rent.

Relax

On-site treatments include steam baths and massage. For active guests a gym, a fitness centre and a jogging track are provided.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2006.  Number of rooms:   77.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • On-site parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • No elevators
  • Currency exchange
  • Hairdresser
  • Bicycle storage
  • Beauty salon
  • Exterior corridors
  • Florist/Flower shop
  • Multilingual staff
  • Smoke detectors
  • Mobile phone network

Sports & Fitness

  • Fitness center
  • Water sports
  • Golf course
  • Jogging track

Services

  • Shuttle service
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Wake up service
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Lobby bar
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Free breakfast
  • Buffet breakfast

Meeting facilities

  • Business center
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services
  • Children's pool

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Umbrellas
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Solarium
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Garden view
  • Interior view

Room facilities

  • In-room air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Patio
  • Terrace
  • Wardrobe
  • Tea and coffee facilities
  • Bottled water
  • Mirror
  • Dining table
  • Ironing facilities
  • Sofa bed
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shower
  • Hair dryer
  • Towels
  • Room toiletries

Self-catering

  • Microwave
  • Cookware/ Kitchen utensils

Bedroom

  • Premium bedding
  • Pillow top mattress

Media

  • Flat-screen TV
  • Hi-Fi
  • Cable/ Satellite television
  • Paid movies/Video
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 3 years
Existing bedding FREE

Pets

Pets are not allowed.

How to reach hotel

hotel Eurostars Hacienda Vista Real - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Xaman Ha Retorno III Lote 12-13 Pakal Fracc. Playacar, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    1.7 km
Airports
  • Cancun International (CUN)
    51.7 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2006
  • Number of rooms:
    77

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenEurostars Hacienda Vista Real

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge

Rooms and availability

Eurostars Hacienda Vista Real photos Exterior Hotel information
Double Room
Interior view
  • Room size:

    25 m²

  • Max occupancy:

    5 persons

  • Bed type:

    1 Double bed, 2 Double beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Work desk
  • Iron
  • Ironing board
  • Tiled/marble floor
  • Connecting room
  • Telephone
  • Bathroom:Spacious bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Cribs available
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchen unit
  • Media:Flat-screen TV
  • Hi-Fi
  • Wake up service
  • DVD player
  • Radio
  • Video on demand
Room Description:

DOBLE (CAMA MATRIMONIO) CLÁSICA. BED & BREAKFAST. Bar/Pvp rate. Non refundable

Standard Suite
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons, 1 Double bed

  • Check Prices
Room Description:

SUITE ROYAL. BED & BREAKFAST. Non refundable

Eurostars Hacienda Vista Real photos Exterior Hotel information
Family Room
  • Room size:

    95 m²

  • Max occupancy:

    5 persons

  • Bed type:

    2 Double beds, 1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Jacuzzi
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Terrace
  • Patio
  • Work desk
  • Seating area
  • Iron
  • Ironing board
  • Living room
  • Tiled/marble floor
  • Connecting room
  • Mirror
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Cribs/baby cots
  • Linen
  • Sofa bed
  • Cribs available
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Kitchenette
  • Refrigerator
  • Kitchenware
  • Oven
  • Media:Flat-screen TV
  • Hi-Fi
  • Wake up service
  • DVD player
  • Video on demand
Room Description:

The Family room features a bedroom with two double beds, TV, safe, air conditioning and WI-FI Internet access. It also has a large living room with three leather sofas and TV, spacious fully equipped kitchen and a dining area. The bathroom has a shower, jacuzzi on request, magnifying mirrors for make-up and personal care. The room has a balcony terrace with the golf course. This is a non-refundable room type; reservations cannot be modified or cancelled once booked.  

Family Triple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

FAMILY ROOM CAPACITY 3. BED & BREAKFAST. Non refundable

Family Quadruple Room
  • Max occupancy:

    6 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

FAMILY ROOM CAPACITY 4. BED & BREAKFAST. Non refundable

Eurostars Hacienda Vista Real photos Exterior Hotel information
Family Flat
  • Max occupancy:

    3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Tiled/marble floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Sofa
  • Dining:Dining area
  • Kitchenette
  • Refrigerator
  • Kitchenware
  • Oven
  • Media:Flat-screen TV
  • Wake up service
Room Description:

This family room has a balcony, flat-screen TV and air conditioning.

Master Two-Bedroom Suite
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Jacuzzi
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Living room
  • Mirror
  • Bathroom:2 bathrooms
  • Bedding:Sofa bed
  • Dining:Dining area
  • Kitchen unit
  • Media:Television
Room Description:

The Royal Suite is a luxurious two bedroom suite. The master room has a King bed and the second room has two double beds and a sofa bed. Rooms offer WIFI internet access, television, air conditioning and safe. The room has two bathrooms with shower, jacuzzi on request, magnifying mirrors  for makeup and personal care. The living room is spacious and features authentic Mexican artwork and Italian leather furniture. The living room and dining room are in separate areas. The kitchen is fully equipped. The room features two balconies terrace overlooking the golf course, swimming pools and gardens. This is a non-refundable room type; reservations cannot be modified or cancelled once booked.

Eurostars Hacienda Vista Real photos Exterior Hotel information
Deluxe Room
Sea view
  • Room size:

    95 m²

  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Jacuzzi
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Terrace
  • Work desk
  • Iron
  • Ironing board
  • Living room
  • Tiled/marble floor
  • Connecting room
  • Mirror
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Cribs available
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchen unit
  • Media:Flat-screen TV
  • Hi-Fi
  • Wake up service
  • DVD player
  • Video on demand
Room Description:

The Deluxe Double room offers a bedroom with double bed, a TV, safe, air conditioning and WI-FI Internet access. It also has a large living room with three leather sofas and TV, spacious fully equipped kitchen and a dining area. The bathroom has a shower, with the possibility of a jacuzzi on request, magnifying mirrors for make-up and personal care. The room has a balcony terrace overlooking the sea. This is a non-refundable room type; reservations cannot be modified or cancelled once booked.

Royal Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

DOBLE (CAMA MATRIMONIO) ROYAL. BED & BREAKFAST. Bar/Pvp rate. Non refundable

Eurostars Hacienda Vista Real photos Exterior Hotel information
Royal Suite
  • Room size:

    120 m²

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Work desk
  • Iron
  • Ironing board
  • Tiled/marble floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Cribs available
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchen unit
  • Media:Flat-screen TV
  • Hi-Fi
  • Wake up service
  • DVD player
  • Video on demand
Room Description:

This suite features a cable TV, tile/marble floor and air conditioning.

Eurostars Hacienda Vista Real Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Popular areas

  • City Center1.6 km
  • 5th Avenue3.8 km

Places of interest

  • Terminal foránea de autobuses ADO2.0 km
  • Plaza Quinta Alegria2.1 km
  • Kool Beach Club2.7 km

Monuments and Landmarks

  • Disabled-friendly beach1.4 km
  • ADO International Bus Station1.4 km
  • 28 de Julio Square1.8 km
  • Church of Guadalupe4.1 km

Golf courses and Country clubs

  • Mahi Golf Course1.1 km

Marina

  • Playa del Carmen Maritime Terminal1.3 km

Local attractions

  • Sun Jaguar1.7 km
    5th Avenue 4th and 6th Streets
  • Epicurean Chef Services1.9 km
    Playa del Carmen
  • Cenote Chaak Tun2.0 km
    Av. Juarez, Playa del Carmen
  • Quinta Avenida1.9 km
    Quinta avenida, Playa del Carmen
  • Galeria de Arte 5ta Avenida1.9 km
    5ta Avenida

Near the hotel

  • Plaza Playacar790 m
    Mza. 25 Fracc. 4 Paseo Xama-ha
  • Nuestra Senora del Carmen Catholic Church1.4 km
    15th Ave. and 12th St. Downtown
  • San Miguel840 m
  • Yoga By the Way - Private Lessons1.5 km
    Calle 26, Nte. #128/ 5 y 10
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2006
  • Number of rooms:
    77

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenEurostars Hacienda Vista Real

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge

Cities nearby
  • Puerto Aventuras hotels - 20 km
  • Cozumel hotels - 19 km
  • Puerto Morelos hotels - 32 km
  • Riviera Maya hotels - 1 km
  • Akumal hotels - 37 km
  • Xpu Ha hotels - 25 km
  • Balcheil hotels - 47 km
  • Tulum hotels - 61 km
  • Club Mediterraneo hotels - 57 km
  • Lafitte hotels - 12 km

Eurostars Hacienda Vista Real Reviews

Guest reviews are submitted by our customers after their stay at Eurostars Hacienda Vista Real

Average guest rating

8.0out of 10
Fabulous
Based on 370 reviews

Guest reviews

  • Older travelers
    3.8

    The architecture of a "Hacienda" style hotel made it seem quaint and inviting. Breaskfast food was made to order or buffet style and delicious.

    Filthy dirty floors in the hotel room; no clock(took 6 calls and 3 days before we received one that didn't work and then one that worked); no top sheet on your bed; stained towels; stained bed comforters; hairdryer didn't work; ants on the table where you eat by the pool; over 100 small tiles missing on the pool floor; waterfall doesn't work; building is need of repairs; very thin walls; slow guest services; toilet seat didn't fit; needed to hold toilet handle down to flush;

  • Family with children
    10.0

    It is very nice designed giving you at home feeling. You will find that this hotel cares details of each decolation and design, it is beautiful place ! We were 2 adults and 1 young child (18 months old baby), and no reglet to stay Vista Real. The hotel is in secured complex so it is safe and staffs are kind and very relaxing so it is the best place to end of your crazy mexico trip or even you can tavel based on this hotel. We difinitely will go back to this hotel again when we visit this area in the future. Highly recommended.

  • Older travelers
    10.0

    Firstly I have booked a studio for 3 days then I booked another one for 1 month. The staff is great, the position is just perfect if you want to stay away from the town but not far away from it. Having your breakfast ner the swimming pool in front of the golf court and the little lake, surrounded by birds, tourtles, lizards and sometimes coatis is just perfect.

    The first studio was too dark

  • Family with children
    10.0

    Personel attention, atractive views, value for money.

    After 3:00 pm Hotel suggest good food in the breakfast but depends on external suppliers for food after 3 pm. SPA and other kind of atractions not available at the moment.

  • Older travelers
    7.4

    We had a one bedroom suite with living/dining room and kitchen. The furniture in the living room was comfortable.

    The beds are very, very hard and in the kitchen the stove did not work.

  • Older travelers
    7.4

    The hotel is located away from the city & the beach. The only transportation way is to use a taxi. For golf it is maybe excellent.

    3 of 6 days of our stay was the pool unusable for cleaning. Walking to the city took about 40 minutes....

  • Couple
    5.4

    The Suite was a good size and comfortable.

    The location was a bit out of the way. The pool was lovely but there was very little room around it to sunbathe as the breakfast tables were left laid up all day. The room was not really cleaned, beds were made and the sink was wiped but no other cleaning done. Our balcony was covered in droppings. The hotel is a bit tired and could do with some care and attention.

  • Couple
    10.0

    This hotel was excellent and exceptional value for money. The location was perfect for a quiet retreat and was approx. 2 miles from the main 5th Avenue area. The staff were fantastic and the breakfast service was great. The actual room was very spacious and the bed was comfy. It was cleaned daily and air conditioning included in the price was a bonus. The hotel has a partnership with Indigo Beach Club, where guests can access free sun loungers on the beach - the Beach Club was lovely and we took advantage of this offer alomst daily. I would highly reccommend the Vista Real.

    The minor element was ants around the pool area - which I appreciate can't be helped. After a number of bites, we decided to visit the beach rather than staying at the pool

  • Group of friends
    10.0

    The place is gorgeous. We had a great room and excellent experience. Will return for certain.

    Location is very good but not ocean-side.

How to reach hotel

hotel Eurostars Hacienda Vista Real - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Xaman Ha Retorno III Lote 12-13 Pakal Fracc. Playacar, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    1.7 km
Airports
  • Cancun International (CUN)
    51.7 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2006
  • Number of rooms:
    77

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenEurostars Hacienda Vista Real

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge